INTRODUCTION
We value your privacy. This Privacy Policy explains how Yorda Hair collects, uses, stores, and protects your personal data when you visit our website, purchase products, or book services.
PERSONAL DATA WE COLLECT
We may collect the following categories of personal data:
• Contact information: name, phone number, address, email address
• Customer information: order history, bookings, and hair treatment preferences
• Payment information: payment details are processed securely by third-party payment providers (such as Klarna, Stripe, and PayPal). We do not store payment card details.
• Technical data: IP address, browser type, cookies, and visitor statistics
• Communication data: messages sent via contact forms, email, or social media channels
HOW WE USE PERSONAL DATA
We process personal data to:
• Manage orders, deliveries, and bookings
• Provide booked services
• Communicate confirmations, updates, or appointment reminders
• Send marketing communications (only with your consent)
• Improve our website, services, and user experience
LEGAL BASIS FOR PROCESSING
Personal data is processed based on:
• Performance of a contract
• Consent
• Legitimate interest
• Legal obligation
DATA STORAGE
Personal data is stored only as long as necessary, including:
• Order and booking management
• Accounting and legal obligations (normally up to 7 years)
• Marketing purposes, until consent is withdrawn
SHARING OF PERSONAL DATA
We share personal data only with trusted third parties when necessary, such as payment providers, delivery partners, hosting providers, and marketing platforms (with consent).
We never sell personal data to third parties.
COOKIES
We use cookies to ensure website functionality, analyze traffic, and improve marketing. Cookies can be managed through browser settings.
YOUR RIGHTS
You have the right to request access, correction, deletion, restriction of processing, withdraw consent, and file a complaint with the Swedish Authority for Privacy Protection (IMY).
CONTACT INFORMATION
info@yordahair.com
GOVERNING LAW
This Privacy Policy is governed by Swedish law and complies with the General Data
Protection Regulation (GDPR).
